**Positive Aspects:**
* **Accessibility:** Akhuwat’s online platform makes loan applications easier and more accessible for people across the country.
* **Convenience:** Applying from home eliminates the need for travel and saves time.
* **Reach:** The online system allows Akhuwat to reach a wider range of potential borrowers.
**Challenges:**
* **Volunteer Awareness:** Volunteers may not be fully aware of the online application process, which could impact their ability to assist potential borrowers.
* **Scams:** The use of Akhuwat’s name by scammers is a serious concern, as it can lead to people losing money and trust in the organization.
**Recommendations:**
* **Improved Communication:** Akhuwat should ensure that volunteers are well-informed about the online application process and can effectively guide potential borrowers.
* **Enhanced Security:** Akhuwat should implement robust security measures to prevent scams and protect the personal information of applicants.
